Privacy Policy

Last updated: January 1, 2025

Ember & Grain LLC (“we,” “us,” or “our”) operates the website at emberandgrain.com. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website or online ordering system.

Information We Collect

We collect information you provide directly, including your name, email address, phone number, and delivery address when you place an order or make a reservation. We do not store payment card information — all payment processing is handled by our payment provider.

We also collect usage data automatically, including your IP address, browser type, pages visited, and time spent on pages, via standard web analytics tools.

How We Use Your Information

We use the information we collect to process your orders and reservations, communicate with you about your booking or order, and improve our website and services. We do not sell your personal information to third parties.

Data Retention

Order and reservation data is retained for a period of three years for business and tax record purposes. You may request deletion of your personal data by contacting us at hello@emberandgrain.com.

Contact

If you have questions about this privacy policy, contact us at hello@emberandgrain.com or by mail at 47 Commerce Street, New York, NY 10014.